Handmade Craft Notice
Each product is handcrafted, meaning there may be some minor handmade marks. If you are very particular about such details, please order with caution.
Return Policy
We offer a 30-day return policy for standard products.
Standard lighters can be returned as long as they haven’t been filled with lighter fluid.
Customized products are non-returnable, as they are uniquely designed to meet individual preferences and style.
How to Initiate a Return
- Contact Us: Send your order details to [email protected]
- Wait for Confirmation: We will respond within 1-2 business days.
- Ship the Product: We will provide the return address, and customers are responsible for return shipping fees.
- Refund Process: We will issue a refund within 7 business days after receiving the returned item.
Lifetime Warranty
Yes, all of our lighters come with a lifetime warranty. If your lighter experiences any issues caused by non-human damage, simply provide your order number to access our warranty service. We are committed to doing everything possible to keep your lighter in the best condition for years to come.
Exchange Policy
If the product has any quality issues upon arrival, we offer free exchanges.
Exchange requests must be submitted within 7 days of receiving the item.
Contact Us
For any inquiries, please reach out to us at [email protected].