Production and Shipping Time
Handcrafted Production: Each product is carefully handmade, requiring up to one week for completion.
Shipping Commitment: We will ship your order as soon as it is ready.
Shipping Methods and Costs
Free Shipping: Enjoy free shipping on orders over $50 (standard free shipping method).
Express Service Available: If you’re in a hurry, select expedited service during checkout for an additional fee. We will prioritize your order for faster production and use a faster shipping company.
Estimated Delivery Times
Free Shipping: 12-20 days
Standard Shipping: 8-15 days
Expedited Shipping: 7-12 days
Custom Orders
For custom lighter orders, we will create and send the design draft to your email within 48 hours after you submit your request. Please check your email and respond promptly with your approval or any revision requests. Delays in your response may result in extended production and shipping times.
Order Processing Time
We aim to ship all completed orders within 24 hours of production.
Expedited orders are given priority for both production and shipping.
Order Tracking
A tracking number will be sent via email once the order is shipped, allowing you to monitor your package in real time.
Duties and Taxes
International customers are responsible for any duties or taxes. We will do our best to mark the package as a gift to reduce additional costs.