Contact WEDO

Need help?

We’re here to help.

Hi, we’re Sword and Claire.

Need help with an order, shipping, engraving, product care, or choosing a gift? Send us a message and we’ll help personally.

No bots. No ticket maze. Just real help from our workshop.

Email us directly:
support@wedolighter.com

For order questions, please include your order number or the email used at checkout.

Send us a message

Tell us what’s going on — the more details you share, the faster we can help.